Setting Goals Works!

I had a wonderful coaching session today with a salon that I have recently started working with and I wanted to share with you the power of setting goals for yourself and your team. At our last meeting, the salon owner and I decided to choose a key service that was being neglected buy her staff but which had the potential to add literally a thousand dollars or more to the salon's turnover each month. Before the target was set, this salon was doing a very minimal 5 treatments per month. After discussing with the salon owner what she believed her staff were capable of achieving, a goal of 50 (yes, fifty) of these same treatments was set. I must tell you, I was slightly dubious about the teams ability to move from 5 to 50 treatments in one month but I believe that the salon owner knows her staff's capabilities better than I do. To cut a long story short, I met with the owner today for her monthly session and asked her how her challenge had gone for the past month. Not only did she reach the goal she had set for her salon and team, but she exceeded it by an additional 5 treatments. I was amazed and delighted for her and it proved to me once again, that by setting firm goals and developing a realistic action plan aroung them, you can achieve amazing results. She certainly did!

Wishing you prosperity and peace of mind
Pam